Venue Policies & FAQs
Live Music Under the Oaks
From national touring artists to local favorites, there’s nothing quite like experiencing live music under the beautiful oak trees at Whitehead Farms. We strive to provide a safe, family-friendly atmosphere where you can relax, make memories, and enjoy an unforgettable evening.
Before heading to the farm, please take a few moments to review our venue policies and frequently asked questions below. These guidelines help ensure a smooth entry process and an enjoyable experience for all guests.
Before You Arrive
A little planning goes a long way toward making your concert experience smooth and enjoyable.
- Purchase your tickets in advance. Ticket prices typically increase on the day of the show.
- Arrive early to allow plenty of time for parking, security screening, bag checks, ID verification, and ticket scanning.
- Most concerts feature General Admission (GA) seating on a first come, first served basis. Some events may also offer reserved seating options. Please check the individual event listing for seating details.
Follow us on Facebook and Instagram for important event updates, weather announcements, gate times, parking information, and approximate artist set times during the week of the show.
Quick Venue Information
- Family Friendly
- Rain or Shine Events
- ADA Restroom Available
- Handicap Parking Available
- Golf Cart Assistance Available (When Needed)
- Lawn Chairs & Blankets Welcome
- Food & Beverage Vendors On Site
- Full Bar Available (21+ with Valid ID)
- Cash & Credit Cards Accepted
What You Can Bring
To help you enjoy your evening comfortably, guests are welcome to bring:
- Lawn chairs
- Blankets
- Small purses or approved clear bags
- Small diaper bags (subject to inspection)
- Medically necessary bags, medications, insulin, inhalers, and medically required snacks
- Cell phones and cell phone cameras
- Small personal umbrellas if rain is expected
Prohibited Items
For the safety and enjoyment of all guests, the following items are not permitted inside the venue:
- Professional cameras or detachable lenses
- GoPros or selfie sticks
- Glass containers
- Posters, signs, flags, balloons, inflatables, confetti, streamers, or frisbees
- Musical instruments
- Marijuana, CBD, Delta-8, hemp products, or other illegal substances
- Pets (ADA service animals are welcome)
- Outside food or beverages
- Outside alcohol
- Coolers
- Tumblers, Yetis, canteens, or reusable drink containers
- Metal or hard koozies
- Large bags, backpacks, or oversized tote bags
- Weapons of any kind
Bag Policy
For everyone’s safety, all bags entering the venue are subject to inspection.
Guests may bring:
- Small purses
- Approved clear bags
- Small diaper bags
- Medical bags
Oversized bags, backpacks, coolers, and tote bags are not permitted.
As a general rule, if your bag is larger than approximately half the size of a sheet of paper, it’s too large.
Whitehead Farms does not provide bag check or storage for personal belongings.
Alcohol Policy
Alcohol is available for purchase to guests who are 21 years of age or older.
- A valid physical government-issued photo ID is required.
- Photos of IDs cannot be accepted.
- Guests under 21 consuming alcohol will be removed from the venue without refund.
- Bartenders reserve the right to refuse service.
- Tailgating and alcohol consumption in Whitehead Farms parking areas are prohibited.
Tickets & Entry
- Mobile and printed tickets are both accepted.
- Please increase your phone brightness before arriving for faster ticket scanning.
- Bring a valid photo ID matching the ticket purchaser in case ticket verification is needed.
- Children ages 5 and older require a ticket unless otherwise noted for a specific event.
- Third-party ticket purchases cannot be guaranteed.
- No re-entry is permitted after leaving the venue.
- Security and Event Staff reserve the right to refuse admission or remove any guest when necessary.
- Whitehead Farms reserves the right to refuse entry to anyone displaying offensive, vulgar, or discriminatory behavior or clothing.
Venue Policies
Guests must wear shirts, bottoms, and shoes at all times.
Uncovered swimsuits are not considered appropriate attire.
Please be respectful of fellow guests, performers, and staff to help us maintain a safe, welcoming environment for everyone.
Failure to follow venue policies may result in removal from the venue without refund.
Weather Policy
Whitehead Farms is a rain-or-shine venue.
If rain is expected, small personal umbrellas will be permitted during active rainfall only.
Oversized or golf umbrellas are not allowed, as they obstruct the view of other guests.
Please check our Facebook and Instagram pages on the day of your event for weather updates and announcements.
Frequently Asked Questions
Absolutely. Lawn chairs and blankets are welcome for General Admission seating unless otherwise noted for a specific event.
Most concerts feature General Admission seating on a first come, first served basis. Some events may also offer reserved seating. Please refer to the event listing for seating details.
No. Outside food, beverages, alcohol, and coolers are not permitted. Food vendors and concessions will be available during the event.
Yes. Beer, wine, liquor, and non-alcoholic beverages are available for purchase. Guests purchasing alcohol must be 21 or older and present a valid photo ID.
Absolutely. Medically necessary supplies are always welcome. Please check in with a Front Gate Team Member upon arrival. Ice is available if needed for insulin storage.
Yes. Small diaper bags are permitted and are subject to inspection.
Small purses and approved clear bags are permitted. Larger bags, backpacks, tote bags, and coolers are not allowed. All bags are subject to inspection.
No. Whitehead Farms does not provide bag check or storage
Yes. We offer handicap parking, an ADA-compliant restroom, golf cart transportation for guests needing assistance when available, and welcome ADA-defined service animals. Because Whitehead Farms is a working farm with natural terrain, including grass and gravel, guests needing accommodations are encouraged to contact us before the event so we can assist in making their visit as comfortable as possible.
No. Mobile tickets or printed tickets are both accepted.
Yes. Ticket prices generally increase on the day of the show, so we recommend purchasing early.
We recommend arriving early to allow time for parking, security screening, and finding your seat before the show begins.
Approximate artist set times are posted on our website and social media during the week of the event. All times are subject to change.
Our concerts are held rain or shine. Please check our Facebook and Instagram pages for updates if inclement weather is expected.
Cell phone cameras are welcome. Professional cameras, detachable lenses, GoPros, Polaroids, Instax cameras, and other recording devices are not permitted unless approved in advance by artist management.
No. There are no ATMs on the property. Our bars accept cash, Visa, Mastercard, Discover, and American Express.
No. Weapons of any kind are prohibited inside the venue, including firearms carried by guests with concealed carry permits.
All ticket sales are final. Hosting live events involves months of planning and significant upfront investments long before the first guest walks through the gate. Once tickets are purchased, those commitments have already been made, which is why we are unable to offer refunds or exchanges.
We truly appreciate your understanding and your support of live music at Whitehead Farms. Every ticket purchased helps make these unforgettable experiences possible for our community, and we can’t wait to welcome you to the farm.