The below policies are in effect for all concerts and events at Whitehead Farms. This list is not all-inclusive. Please check the Whitehead Farms website and/or socials prior to events for any additional information or guidelines for entry. Please reach out to our on site guest services team if you have a specific question that may need to be addressed – we are more than happy to help and make your entry experience and time at Whitehead Farms enjoyable. Alcohol, Food & Beverage: Whitehead Farms does not permit alcohol consumption by anyone under the age of 21, even in the presence of and permission of a parent or guardian. - Patrons who are 21+ will be marked prior to entry. There is a zero-tolerance policy for minors consuming alcohol, regardless of ticket type. Minors suspected of intoxication will be denied entry without a refund. - All guests seeking to obtain a 21+ wristband must have a valid, physical ID on them. Photos of IDs will not be accepted. - Bartenders reserve the right to refuse service as they deem necessaryNo outside food, drinks, alcohol, or coolers allowed inside or outside the venue* - No drinking containers may be brought into the venue, even if they are empty (Ex. Tumblers, Yetis, Canteens, Etc.) - No hard-bottom or metal koozies (Brumate, Yeti, etc.) - Tailgating and consumption of alcohol in Whitehead Farms-owned Parking Lots is prohibited
Prohibited Items: The following items are prohibited at Whitehead Farms for ALL shows: - Weapons of any kind are prohibited - Cameras and recording devices other than cell phone cameras, including disposable, point and click, professional grade, and instant such as polaroid or Instax. No detachable or additional lenses may be brought in. - GoPros or Selfie SticksPoster tubesPosters, signs, balloons, flags, inflatables, frisbees, streamers, or confettiGuitars/musical instruments - Glass items - If it has been raining close to gate times, or it is predicted to rain, we will allow small, personal umbrellas. They must remain closed unless it is raining. Umbrellas being used for shade purposes are not permitted unless standing off to the side and not obstructing someone’s view. - No pets are allowed inside the venue. Please see the section below regarding Service Animals. - Marijuana is illegal in the State of Florida. Whitehead Farms does not have the means to test CBD, Delta8, or hemp products to distinguish them from marijuana, and therefore prohibits these products from being brought into the venue. Clear Bag & Bag Policy: - All bags are subject to search. Illegal items may be confiscated and disposed of. Guests with prohibited items may dispose of or return items to vehicle. - Whitehead Farms will not hold onto any personal items and is not responsible for any lost or misplaced items. Ticketing, Purchases, and Entry: - Shoes and Shirts are required for entry and while inside the venue. Uncovered swimsuits are not permitted. Guests may not remove their shirts while in the venue. Whitehead Farms is dedicated to fostering a safe and inclusive venue for people of all backgrounds and ages to enjoy live music while support. We reserve the right to refuse entry to anyone outwardly displaying racial, vulgar, or otherwise outwardly offensive clothing. - No re-entry into the venue. Guests needing to re-enter after leaving will need to purchase another ticket, if tickets are still available. - Bars accept cash, American Express, Visa, Mastercard, and Discover - There are no ATMs on the premises or inside the venue - Valid ID must be presented at the front gate and bar for Age Verification or to pick up or verify tickets or passes upon requested. - Uniformed Security and Event Staff reserve the right to escort anyone out of the venue as they deem necessary - Whitehead Farms reserves the right to refuse entrance if deemed necessary - ALL ages are required to have a ticket. This includes all children over the age of 5. - Third-party tickets do not guarantee admission to the venue. We cannot validate tickets purchased at third party sites or on the secondary ticket market. - No refunds on ticket purchases for any reason (even if you are removed from the venue or denied entry). Medical Assistance & ADA: - Any guest requiring a medical exemption or assistance is asked to first check in at guest services for accommodation. This includes diabetics, asthmatics, or anyone under medical care that will require an exemption to bring a medically necessary item into the venue including but not limited to: insulin and needles, snacks, inhalers, and medications. If you have these items, or if you’re not sure, please check-in with a Front Gate Team Member for assistance prior to going through security for a smooth entry experience. - Service animals are welcome. We follow the ADA’s definition of Service Animal: an animal specifically trained to perform a task for a disabled person. Please note: Emotional Support animals, comfort animals, and therapy dogs are not considered service animals.
Failure to follow venue policies may result in removal from the venue. *Exceptions will be made for those with medical conditions and/or special needs
FAQ
What items are allowed inside the venue?
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Are bags subject to inspection?
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Can I bring a chair or blanket for seating?
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Can I bring a cooler or outside food or drinks?
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What happens if I bring a bag that isn't allowed?
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Can I bring a diaper bag for my baby?
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What should I do if I have a medical necessity that requires a larger bag?
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Will there be bag check or storage abailable at the venue?
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Do I need to bring a chair?
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What is your refund policy?
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Do you accommodate guests with disabilities?
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Do I have to print my tickets, or can they be scanned off my phone?
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I require a specific medical device – can I go back to my car to get it?
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Do you have ATMs?
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Do I need an ID to enter the venue?
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I am diabetic and need insulin and/or a snack – can I bring them in?
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What is your bag policy?
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Do you have a dress code?
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What are your policies regarding photo/video/audio?
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What time does the band go on? Is there an Opening Act?
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What time should I get there to get a good place to see the show?
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What happens if it rains?
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Will the ticket price go up day of show?
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Does Whitehead Farms offer drinks or is it BYOB?
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If I have my Concealed Handgun License (CHL) or am an Off Duty Peace Officer can I bring my gun into the venue?